Attendance device not sending data
Exception
Situation
No punches arrive from the device.
Recommendation
Configure the device and key before receiving punches.
Why
The system only accepts punches from registered devices; days with no attendance show as Default.
Steps
- Register the attendance device.
- Configure its key.
- Check punches arrive.
Avoid
- Enter a month of attendance by hand.
Roles & permissions
HR; IT.