Hourly contractor on customer service work
Choose a flow
Situation
A contractor does T&M service work for customers.
Recommendation
HR moves the employee to the individual service channel (with effective date) → hourly contract → period-end payment by date range.
Why
Only approved hours (accepted jobs, approved SM Timesheets) not yet paid are pulled; each hour enters one payment only. The contractor Bill goes to the hiring department’s cost center; projects receive cost via internal charges.
Steps
- HR switches the pay channel to individual service with an effective date.
- Create an hourly contract with a rate.
- Hours are logged and approved on jobs/timesheets.
- At period end create the payment for the date range.
- Approve and pay.
Avoid
- Pay the same hours via both payroll and a contractor payment.
Roles & permissions
HR; project/service manager; accountant.