Distribution & Logistics
Use this flow when you sell through distributors or vans, not only from a warehouse counter. Sessions and shipments still land on the same sales orders, stock, and invoices as Order-to-Cash.
Apps involved: Distribution · Logistics · Sales · Inventory · Finance
Distributor and price list
Assign a customer to a distributor channel and a price list. Credit control can block orders over limit.
Van sales session
Load the van from warehouse stock, sell on the route, then close the session: remaining stock and cash must reconcile.
Shipment and route
Group deliveries into a shipment, assign a route and carrier, track SLA. Exceptions surface for ops.
Returns
RMA / customer returns re-enter stock and can create credit notes — see Returns & Credit Notes.
Cross-app hand-offs
| From | To | When |
|---|---|---|
| Van session closed | Cash + stock + invoices | End of day |
| Shipment delivered | Delivery / invoice chain | Proof of delivery |
| Credit block | Order held | Over limit |