EnglishGeneral AppsE-SignaturesTracking signature status

Tracking signature status

Once sent, every request has a live status you can monitor without emailing anyone to ask.

Open All requests

Go to E-Signatures → All to see every request with its current status.

Read the status

Statuses progress sent → viewed → signed → completed; a signer can also decline. Partially signed multi-signer documents show who’s outstanding.

Nudge or resend

For a stalled request, resend the invite or let the Signature Steward send a reminder automatically.

When to use

Use the request list to see which documents are waiting on someone, to chase slow signers, and to open the evidence once a request is complete. It is the daily view for legal, sales and HR owners of signing.

Before you start

  • You need signatures:read to see the list (/signatures), the detail page and the audit trail.
  • Resend and remind actions require the signatures:send permission.
  • Signers who are XBuddy users can also sign from their in-app signing inbox; external signers use their emailed link.

Statuses

StatusWhat you can do
draftFinish and send it, or delete the draft.
sentWait, resend or remind.
in_progressRemind the signers who are still outstanding.
completedDownload the signed file and the completion certificate.
declinedReview why, then create a corrected request.
cancelledClosed by the creator; create a new request if needed.
expiredIssue a fresh link or create a new request.

Tips & common mistakes

  • Filter the list by status instead of scanning it; start with requests still waiting on signers.
  • Open /signatures/[id] for the detail page: it holds the log, the evidence and the signed download.
  • A daily reminder runs automatically, so avoid sending manual reminders repeatedly to the same signer.
  • Check Reports turnaround and decline figures at /signatures/reports to spot recurring bottlenecks.
E-Signatures — Status tracking across all requests
E-Signatures — Status tracking across all requests