EnglishOperating ScenariosSales & CRMDelivery documents and handover record

Delivery documents and handover record

Period end

Situation

Accounting needs complete delivery paperwork before invoicing.

Recommendation

Track the Delivery Order’s Delivery documents card; the handover record is the print of a delivered DO.

Why

One definition of “documents complete” drives the card, the Missing documents filter and the Create invoice button. Delivery signatures live in the signature ledger; customer confirmation goes through the Signatures module. The record prints only once the DO is delivered. With the documents gate on, a merely shipped DO cannot be invoiced.

Steps

  1. Deliver and capture the delivery signature.
  2. Attach required documents.
  3. Use the Missing documents filter to review gaps.
  4. Print the handover record from the delivered DO.
  5. Invoice once documents are complete.

Avoid

  • Keep the record as a separate document and edit its figures.

Roles & permissions

Delivery; sales accountant.