Voiding a Payment

Fix a mistake

Situation

A Payment has the wrong amount or party.

Recommendation

Void the Payment — JE, Invoice/Bill allocation and bank are reversed together.

Why

Voiding in one transaction keeps the ledger, receivables/payables and bank sub-ledger in sync.

Steps

1. Open the Payment.
2. Click Void and enter a reason.
3. Check the Invoice/Bill balance reopened.
4. Record the correct Payment.

Avoid

• Delete the bank line by hand.

Roles & permissions

Accountant allowed to void.

Related

• Voiding an Invoice that has been paid
• Finance
• Playbook: Chief accountant: close, pay and file