Workflows & examples

1. Dispatch a day’s deliveries

1. Confirmed delivery orders arrive from Sales with stock released via goods issue.
2. In Logistics → Routes, group them by area and order the stops manually.
3. Assign a carrier or driver and dispatch; track progress in Shipments until proof of delivery.

2. Resolve a failed delivery

1. A driver records a delivery exception on a shipment.
2. The Logistics Coordinator flags it; you reschedule or reroute.
3. If the customer refuses it, create a Return; restocking is done manually in Inventory.

3. Rebalance carriers

1. Open Logistics → Reports and compare carriers on on-time rate and cost.
2. Identify a carrier breaching SLAs or costing more per shipment.
3. Route future volume to better performers.