Keeping content fresh
Stale internal docs are dangerous — surface and fix them.
When to use
Run this check on a regular rhythm, for example monthly, or after a process change, so staff do not follow outdated instructions.
Before you start
- The AI Hub is at
/knowledge/automation/agents. - The Knowledge Curator creates drafts and proposals only; it never publishes on its own, so a person with edit rights must review them (
kb:write).
Steps
-
Open
/knowledge/automation/agents(AI Hub). -
Review the insights: articles not updated for over 90 days, and categories with few published articles.
-
For an article rated poorly, run the improvement advisor to get a suggested rewrite; for a thin category, run the gap filler to get a title and outline.
-
Edit the article, then republish (through review if your company requires it). Updating resets the clock for the 90-day check.
Tips & common mistakes
- Treat AI output as a draft; check facts before publishing.
- Do not archive an article only because it is old; first check whether the process still applies.
- Assign an owner to each stale page, otherwise it will show up again next cycle.