Customer is also a vendor — netting

Choose a flow

Situation

A Contact both owes you and is owed by you.

Recommendation

Net on AR/AP reconciliation; do not create two mirror Payments.

Why

The AR/AP reconciliation screen records the offset exactly once with a clear statement, avoiding fake two-way Payments.

Steps

1. Open AR/AP reconciliation for the Contact.
2. Select the Invoices and Bills to offset.
3. Record the netting.

Avoid

• Create a receipt and a disbursement for the same amount.

Roles & permissions

AR/AP accountant.

Related

• Customer pays part of an Invoice
• Finance
• Playbook: Order-to-Cash process