3-way match mismatch
Exception
Situation
PO, GRN and Bill disagree on quantity or price.
Recommendation
Resolve the exception in Procurement with the AP skill; never pay while the exception is open.
Why
3-way match protects against paying for goods not received or at the wrong price. Payment goes out only once the exception is closed.
Steps
- Open the exception in Procurement.
- Find the cause (short delivery, price variance).
- Correct the document or contact the vendor.
- Close the exception, then create the Payment.
Avoid
- Pay first and sort out the difference later.
Roles & permissions
Buyer and AP accountant.