Employment letters and help
Generate proof-of-employment documents yourself and find answers in the knowledge base.
When to use
Use this when you need a document proving your employment, salary or experience (for a bank, visa or landlord), or when you want an answer from the company knowledge base before asking anyone.
Before you start
- Permissions:
hr:ownfor employment letters;kb:readfor Help & Knowledge. - Letters are generated from your own record, so keep your profile accurate.
- Asking a question to the knowledge base depends on that capability being switched on for your company.
Generate a letter
Open Employment Letters (/hr/self-service/certificate), choose the type and generate it.
Search for answers
Open Help & Knowledge (/hr/self-service/help) and search or ask a question.
Keep what you need
Download or save the letter for the third party who asked for it.
Pages
| Page | Route | Use |
|---|---|---|
| Employment Letters | /hr/self-service/certificate | Generate an employment, salary or experience letter |
| Help & Knowledge | /hr/self-service/help | Search articles and ask questions |
Tips & common mistakes
- Check your details in the profile first; the letter uses them.
- Pick the letter type that matches what the third party asked for.
- Save the generated letter; you can create it again later with current data.
- Search Help before opening a request; many answers are already there.
