Limits, troubleshooting & FAQ

Q: Can reviews include feedback from peers, not just the manager? A: Yes. Review cycles support 360-degree feedback — self, peers, direct reports, and manager — configured per cycle in Settings.

Q: What is calibration and why does it matter? A: Calibration compares ratings across managers before finalizing so the scale means the same thing everywhere, reducing individual bias and rating inflation.

Q: How do KPIs stay in sync with OKR? A: The KPI Dashboard is linked to OKR key results, so progress updates in one place reflect in the other without duplicate data entry.

Q: What does the nine-box grid show? A: It plots each employee on two axes — current performance and future potential — segmenting your talent into nine cells to guide succession and development decisions.

Q: Can I run engagement checks between annual reviews? A: Yes. Pulse surveys provide short, frequent engagement signals so you can act on sentiment continuously rather than once a year.