Sending a balance confirmation
Period end
Situation
Sending the confirmation is refused.
Recommendation
Freeze an as-of snapshot before sending; keep disputed and no_response separate.
Why
The confirmation must freeze figures at a date so the partner confirms the right number. A partner disagreeing (disputed) is not the same as not replying (no_response).
Steps
- Choose the as-of date.
- Freeze the snapshot.
- Send the confirmation.
- Record the response: disputed or no_response.
Avoid
- Send while figures are still moving.
- Merge disputed with no_response.
Roles & permissions
AR/AP accountant.