User Types

Not everyone in your company needs the full web platform. XBuddy lets an admin shape each account along three simple dimensions.

Account type — where the user can sign in

Account typeCan sign in to
Web (default)The web platform (and mobile if permitted)
MobileMobile apps only — a lighter, typically cheaper seat for field and frontline staff
BothWeb platform and mobile apps

The account type is assigned by an admin and enforced at login.

Mobile persona — which mobile app

XBuddy ships two mobile apps, and each mobile user gets a persona:

  • Manager — approvals, dashboards, team oversight, and management views.
  • Workforce — day-to-day execution: attendance clock-in, field jobs, stock operations, sales on the go.

The persona defaults from the user’s role and can be overridden per user by an admin.

App access filter — which apps within your packs

By default a user sees every app their tenant’s packs unlock. An admin can narrow this with a per-user allowlist — e.g. a new hire in the Business Pack who should only see CRM. The filter is the intersection with your packs: it can hide apps, never add unlicensed ones.

None of these replace roles. Roles decide capabilities (what actions a user may perform); account type, persona, and the app filter only shape where and which apps they work in. See Roles & Permissions.

Where to configure

Settings → Users → [user] — account type, mobile persona, and the app access filter are all managed on the user’s detail page.